Nairobi, Kenya · Serving East Africa +254 759 499 985 consult@rensylintegral.co.ke

SOP Development

Turn tacit, inconsistent practice into documented, auditable, repeatable procedures.

What you get

  • Processes mapped as they actually run, including the hand-offs between departments
  • Clear accountability — exactly one “A” for every activity
  • SOPs tested by someone unfamiliar with the process before release
  • An ISO 9001-aligned document hierarchy and review calendar

How we deliver it

  1. 1SIPOC with the people who do the work
  2. 2Observe and map the as-is process
  3. 3Assign RACI accountability
  4. 4Draft, pilot-test and approve SOPs
  5. 5Hand over a governance calendar

Standard deliverables

SOP Manual (ISO-aligned)
SIPOC & Swimlane Process Maps
RACI Charts
SOP Governance & Review Calendar

Ready-to-book packages

Start sop development with a fixed scope

Management & Operational Excellence

SOP Starter Pack

Document your most critical processes so they run the same way every time.

KES 120,000

3–4 weeks · up to 5 SOPs

  • SIPOC and swimlane maps
  • Up to 5 ISO-aligned SOPs
  • RACI chart per process
  • Pilot test with staff
  • Review calendar
How we deliver this

Need a tailored scope?

Every organization is different. Tell us what you’re trying to achieve and we’ll propose the right engagement, timeline and fee.